Remote training is at the forefront of every L&D leader’s mind. As organizations look toward moving more of their training online, one of their biggest concerns is, “How can I maintain or improve impact and engagement relative to my in-person program?”

Effective facilitation is the answer. Integrating high-quality facilitation into online programs increases engagement and activates learning and capability development. In this e-book, an expert team of learning experience designers share their three-step plan to incorporate high-impact facilitation into online programs:

  1. Prepare to make your learning experience as engaging as possible.
  2. Adopt different facilitation personas based on available time and resources.
  3. Identify the metrics you’ll need to measure success and plan for future programs.

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