The learning and development (L&D) space has become an increasingly digital experience for employees, and with the introduction of artificial intelligence (AI), virtually every industry is changing its approach.
The benefits of AI have quickly become clear with 63% of respondents in a recent survey reporting that generative AI tools have positively impacted their productivity. Leaders who streamline the learning process and leverage AI to consistently generate new content can enhance employee satisfaction, fostering a cascading effect across the organization and ultimately boosting overall efficiency.
So, how can L&D professionals and business leaders embrace AI to positively impact corporate learning? Here’s three tips to consider.
1. Make Learning Quick
Recent studies show that employees are eager to learn. In fact, 83% of respondents in a recent survey said that improving their skills is a top priority. The simpler that an employer can make this process, the better, and in many cases this begins with a quality search function.
The quicker learners can find the content they need, the more motivated they will be and less frustrated to learn. With the help of AI, learning management systems (LMSs) can offer improved searchability by recommending content for learners based on previous searches and their past course progress. Also, after taking a course, a learner can search for key terms or summaries without taking a course again.
2. Drive Time Savings for Content Authors
Businesses should strive to keep corporate learning programs engaging through a continued effort to improve existing content and create new content as technology and processes evolve. Without AI, developing corporate learning programs can be a timely and labor-intensive process. In fact, in 2021 the Association for Talent Development found that creating content for online learning can take up to 155 hours.
Rather than developing every part of an entire module or course, business leaders can use generative AI to outline a section, help create an assessment from a course, or summarize a long document into a series of high-level bullet points. This leaves the instructional designer much more time to work on strategic, high-level tasks while AI does the tedious work.
3. Enhance Learner Engagement
As technology advances and industries evolve, most employees will want to evolve with them. In 2022, 89% of employees reported feeling extremely to somewhat motivated to improve their skills. The key to creating engaging content is through personalization.
According to a study by Brightwave, 77% of L&D professionals agree that personalized learning is vital to employee engagement. As such, interactive simulations and tailored assessments create the most engaging content for employees. AI can help to create this.
Skills primarily drive corporate learning. What skills does someone need to do their existing job? What skills does someone need to get that promotion? What skills does the manager assign to a person to learn based on a company transformation? AI technology is excellent at profiling a learner’s skills and matching those needed skills up with content recommendations.
In addition to skills recommendations, learners need to be tested to ensure comprehension. Rather than giving learners one long quiz at the end of a lesson, AI can easily create brief quizzes throughout the lesson that pinpoint areas where the learner struggles to comprehend, making the assessment more personalized to their needs.
L&D professionals can reap the benefits of AI by creating simple, searchable, and engaging content while still having the time to take on more complicated and strategic tasks. As a result, employees can benefit from increased engagement and comprehension while employers experience improved productivity and performance. It’s a win-win!
