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Sales Training for Non-salespeople

4 min read
Generating a lead based on a problem to be solved, not a product you want to pitch, is an approach your service and delivery people can be proud of. It is consistent with how they should think about their goal with customers — to provide excellent service.

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Activity-based Learning

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So how can you design eLearning programs that optimize engagement and improve knowledge retention? This is where activity-based learning can help.

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Learning Technologies

Training Industry is the most trusted source of information on the business of learning. Our Top Experiential Learning Technologies List is based on thorough analysis of the capabilities, experience and expertise of experiential learning technology providers. Experiential learning technologies allow learners to gain knowledge and skills through hands-on experience using supportive, immersive...

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Adaptive learning works by gathering data on employee preferences, patterns and behaviors, then using that information to adjust the learning process. So, in the context of onboarding, that means the data is used to optimize the onboarding process.

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Sales

Sales Training for Non-salespeople

4 min read
Generating a lead based on a problem to be solved, not a product you want to pitch, is an approach your service and delivery people can be proud of. It is consistent with how they should think about their goal with customers — to provide excellent service.
Customers are changing the way they buy. In response, sales teams are beginning to rethink the way they sell. Negotiating in this setting requires three key skills. Let’s examine the importance of these skills and how training can help.

Strategy, Alignment and Planning

Workforce Development