Artificial intelligence (AI) is quickly becoming part of how learning and development (L&D) professionals research, plan, problem-solve and make decisions. But what does effective human-AI collaboration actually look like in the day-to-day work of L&D?
Join Training Industry for a candid conversation with L&D professionals who are actively incorporating AI into their workflows. Our panelists will share how they use AI to work through real challenges, where it saves them time, when human judgment still matters most and what they’ve learned as they’ve built AI into the way they work. You’ll hear practical examples of how panelists use Tia, Training Industry’s AI agent, to find trusted information, explore ideas and move their work forward. We’ll also discuss the bigger picture: how AI can complement human expertise, how access to trusted knowledge and peers can improve decision-making and what AI-enabled work could mean for the future of the L&D profession.
Key Takeaways:
- What human-AI collaboration looks like in real L&D workflows
- How L&D professionals are using AI to research, plan, problem solve and make decisions
- Where AI adds the most value and where human expertise remains essential
- Lessons learned from integrating AI into everyday work
- How trusted resources, AI and a professional community can work together to support better L&D decisions
Speakers
 | Heather Balcerek, CPTM, Senior Manager, Corporate Learning and Development, Maximus Heather Balcerek, CPTM, is a senior learning and development (L&D) leader at Maximus. With nearly 20 years in the field, Heather’s career path has taken her from frontline training to leading enterprise learning and leadership development programs that help people grow with confidence and clarity. |
 | Joyce Adams, Manager of Enterprise Training, ERMCO Joyce Adams is manager of enterprise training at ERMCO, where she leads a team of facilitators and enterprise-wide learning and workforce development initiatives. Her work focuses on strengthening training, accelerating time to competency and advancing innovative approaches, including VR and XR, to prepare the workforce for the future of manufacturing. |
 | Tiffany Humphreys, CPTM, Training Manager, Streamline VRS Tiffany Humphryes, CPTM, is a training leader with 16 years of experience who is actively exploring how AI can transform the way learning teams work. She leads a software training team focused on client product adoption, employee upskilling, onboarding and knowledge management. Tiffany uses AI across the learning lifecycle, from analyzing meetings and identifying skill gaps to developing courses, graphics, playbooks and client training solutions. A self-described “cautiously curious” AI adopter, she believes in experimenting thoughtfully, listening closely and focusing on where technology can create meaningful value. What excites her most about AI is its accessibility and its ability to give learning professionals more time to think, plan, create and solve problems. |
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