Measuring Capability Beyond Course Completion

You can report on every course your people complete. It’s much harder to show whether any of it changed the way they work. Acorn connects the two by capturing real examples of work against the capabilities each role requires, giving learning leaders evidence of what people can do on the job.
In this live demo, Keith Metcalfe, president of Acorn, will start in Acorn’s learning management system (LMS), where content is aligned to each job role. He’ll then show how employees and managers can set clear development goals and how learning teams can capture real examples of employees’ work as they progress, each tied to the capability it demonstrates. You’ll see how learning teams can connect course completion with evidence of capability and give the business a clearer picture of workforce readiness.
This demo will show attendees how to:
- Align learning content to each job role so people see what applies to their work.
- Set up clear development goals, agreed upon by the employee and their manager.
- Capture real examples of employees’ work, each tied to the capability it demonstrates.
- Show completions and on-the-job evidence side by side to build a more complete picture of employee capability.
Speaker
![]() | Keith Metcalfe, President, Acorn Keith leads Acorn’s customer experience teams and has spent over 25 years working with L&D and HR leaders on linking development to business outcomes. He has held leadership roles at SAP, Business Objects and Traction on Demand, and regularly speaks on making development meaningful, evidenced and measurable. |
