Upskilling is often the first response to disruption. But many organizations find that even after teaching new skills, leaders still struggle when priorities, tools and expectations keep changing. The gap isn’t a lack of skills. It’s a lack of capacity to adapt — the human ability to make sense of change, adjust thinking and act differently when things are uncertain.

In this session, co-presented by Canvas’ chief creative officer, Dr. Susan Gray, and Training Industry, we’ll look at how learning leaders can build this kind of adaptive capacity at scale. Drawing on solution design work and executive conversations, the session examines why skill-based approaches often stall, how mindset and meaning shape behavior, and why these human capabilities matter even more as artificial intelligence (AI) accelerates execution. Participants will leave with a clearer way to articulate transformative capacity and practical solutions for designing leadership development that supports ongoing adaptation rather than episodic change.

Join this session to learn:

• Where upskilling efforts commonly fall short when organizations face ongoing change
• A practical framework for clarifying what leaders must do themselves versus what can be automated or supported by tools
• Why mindset matters as much as skillset — and how it shows up in results
• Reflection prompts to help learning and development (L&D) design programs that build adaptability over time